Shipping & Returns
Welcome to REBEL VIBES! We’re excited to help you and your pets unleash your unique style. Below you’ll find all the details about our shipping and return policies to make your shopping experience as smooth as possible. 🌟
Shipping Information 🚚✨
U.S. Shipping 🇺🇸
We know you can’t wait to receive your order! For all U.S. orders, shipping typically takes 3 to 5 business days. 📅
- Processing Time: Once you place your order, we’ll pack it with love and ship it out within 1-2 business days. 💨🐶
- Tracking: You’ll receive a tracking number via email once your order is on its way, so you can follow your package every step of the way! 🗺️📦
International Shipping 🌍✈️
For our global rebel pet lovers, we offer international shipping! Orders typically take 7 to 15 business days to arrive, depending on your location. 🌏
- Customs Fees: Please note that any additional customs fees or duties are the responsibility of the customer. 🛃
Returns & Refunds 🔄💵
Your satisfaction is our priority! If you’re not completely happy with your purchase, we’re here to help. 🐕❤️
- Return Window: You have 30 days from the delivery date to return your items for a full refund. Items must be unused, in their original packaging, and in the same condition you received them. 📦
- Return Shipping: While we don’t cover return shipping costs, we’ll guide you through the process! Just contact us at support@rebelvibes.com for assistance. 📧
Refund Process 📝
Once we receive your returned item, please allow 5-7 business days for your refund to be processed. You’ll get a confirmation email once your refund has been issued! 📨
Questions? 🐾💬
If you have any questions or need assistance with your order, feel free to reach out to our friendly support team at support@rebelvibes.com. We’re here to help! 🧡